I build digital products that feel right and make sense.
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Digital product development is a complicated process. Thinking and working
siloed can cause a lot of frustration for all people involved.
In my
experience, the best way to avoid this is by being committed to a closely
integrated, agile design and development process.
I believe
that user research, understanding strategic goals and working closely with
developers and other stakeholders are all equally important in achieving
the best results.
Despite being a designer first, over the course of my career I have
accumulated a lot of experience in mentoring – using design thinking
methods, facilitating workshops, conducting user tests and creating adult
education courses about coding and designing digital products.
I regularly put this experience to use during the design process; e.g.
to map out user journeys in a workshop with other stakeholders or conduct
in-person user interviews.